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Lessons From a Toothache - Part 1
their current situation. lESSoN #2: aCTIoN IS DIrECT- lY ProPorTIoNal To ThE aMouNT oF PaIN ExPErIENCED ... and was willing to pay any price to get it taken care of. It was about action, not about the analyzing ...- Authors: David Miller
- Date: Nov 2011
- Competency: External Forces & Industry Knowledge
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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The Five Key Principles of Influence - Part 4
process of getting your client (or your boss, direct report, spouse, child, etc.) to clearly associate ... stop at the first level—that is, unless you don’t care about the results! If you want to learn more about ...- Authors: David Miller
- Date: Aug 2016
- Competency: Leadership>Change management; Leadership>Influence; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Stepping Stone Newsletter, April 2006, Issue No. 22
CEO when it is time for him/her to hold his/her direct reports accountable. We have all seen this—Bob ... CEO when it is time for him/her to hold his/her direct reports accountable. PEOPLE MANAGEMENT 6 • The ...- Authors: Vincent Granieri, John West Hadley, Joel Kabala, David Miller, Sudha Shenoy, Steven J Gaspar, Donna Weninger, Maureen Costello, Mark E Green, Marilyn Lustgarten
- Date: Apr 2006
- Publication Name: The Stepping Stone
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A Secret Weapon for Your Success
interpret some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...- Authors: David Miller
- Date: Jan 2008
- Competency: Communication; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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How to Handle Communication Mishaps in the Workplace
some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Stepping Stone Newsletter, January 2005, Issue No. 17
the group, rather than your own success. Your primary task as leader is helping oth- ers succeed. If ... you prefer to have John or Mary as one of your direct reports? In my view, I don’t really want either ...- Authors: Gerald A Fryer, Marcel M Gingras, John West Hadley, Daniel L Shinnick, David Miller, Richard J Lauria, Sim Segal, K H Rendek, JAMES J GRAY
- Date: Jan 2005
- Publication Name: The Stepping Stone
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The Stepping Stone Newsletter, July 2006, Issue No. 23
annual meeting, will teach you about the four primary behavioral styles that have been identi- fied. ... keeping and reporting. The misstep of one of your direct reports could put you at serious risk. It cannot ...- Authors: Richard Dannenberg, David J Duncan, Vincent Granieri, John West Hadley, David Miller, Sudha Shenoy, Maureen Costello, Maureen Wild, Mark E Green
- Date: Jul 2006
- Publication Name: The Stepping Stone
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Pride-Based Leadership-PartIV - Why Your Employees Aren't Producing More
There are many reasons why this is, but a primary one is that holding employees accountable takes ... easier to do it them- selves than to get their direct report to accomplish a task at a proficient level ...- Authors: David Miller
- Date: Jan 2010
- Competency: Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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The Stepping Stone Newsletter, April 2005, Issue No. 18
and enrich the soil, pull weeds, provide water and care — and from there, all that you can do is to have ... are….” If you care about others, they are much more likely to care about you. If you care about the success ...- Authors: David S Duncan, Marcel M Gingras, John West Hadley, Richard Tucker, Jennifer Gillespie, David Miller, Catherine Konsky, JAMES J GRAY, Melanie J Davis
- Date: Apr 2005
- Publication Name: The Stepping Stone
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Use the Competency Checklist for Better Performance Coaching
say you want to effectively coach one of your direct reports named John. You want to collaborate with ... can’t define the level of performance for our direct reports clearly, how can we expect them to achieve ...- Authors: David Miller
- Date: Apr 2008
- Competency: External Forces & Industry Knowledge>General business skills; Leadership>Mentoring
- Publication Name: The Stepping Stone